Service-centric incident operations
From failed check to informed customer, in one connected workflow.
EverUptime connects uptime monitoring, service ownership, incident response, on-call escalation, and status pages so engineering teams can detect problems, reach the right responder, and restore service faster.
Free plan available · no credit card required
- Uptime monitoring
- Incident management
- On-call
- Status pages
- Service catalog
| Monitor | Type | Latency | Uptime |
|---|---|---|---|
| checkout-api Operational | API | 182 ms | 99.98% |
| www.example.com Operational | HTTP | 240 ms | 99.99% |
| payments-gateway Degraded | API | 910 ms | 99.71% |
| auth.example.com SSL Operational | SSL | — | 38 days |
| nightly-billing-job Down | Heartbeat | missed | 99.40% |
| api.example.com DNS Operational | DNS | 31 ms | 100% |
Connected workflow
One incident workflow, from detection to resolution.
- Step 1
Detect
Verify service health through uptime checks and external signals.
- Step 2
Understand
Connect the signal to the affected service, dependencies, owner, and priority.
- Step 3
Page
Route the incident through the service's escalation policy.
- Step 4
Respond
Coordinate severity, responders, actions, impact, and resolution in one timeline.
- Step 5
Communicate
Keep customers and internal stakeholders informed through status updates.
- Step 6
Learn
Preserve the incident history, root cause, and follow-up actions.
The service-centric difference
One service. Every signal, owner, and incident in context.
A failed check should not begin a search for who owns the system, which customers are affected, or where to post an update. EverUptime connects that operational context before an incident begins.
- Owners and responders live on the service
- Dependencies map the blast radius in advance
- Monitors and escalation policy attach to the service
- Incidents inherit that context automatically
Service
checkout-api
- Owner Payments team
- Depends on ledger-db · card-vault
- Monitors 4 checks · 30s
- Escalation Primary → Backup
- Open incident SEV-2 · elevated latency
- Status component Payments · Degraded
The platform
Everything the incident lifecycle needs, connected.
Uptime Monitoring
Monitor the critical paths your users depend on and turn a verified failure into operational action — connected to the service that owns it, not an isolated red dot on a dashboard.
Learn moreIncident Management
Coordinate severity, ownership, responders, impact, activity, and resolution in a single incident record — so the response has structure instead of a scramble across chat threads.
Learn moreService Catalog
A service connects its owners, dependencies, monitors, incidents, escalation policy, and reliability targets — so the operational context an incident needs is already in place before it begins.
Learn moreOn-Call & Escalations
Connect ownership, schedules, rotations, escalation policies, and acknowledgments so an incident reaches the right person — and escalates automatically when it is not acknowledged.
Learn moreStatus Pages
Connect operational incidents to clear public communication, so a status update is part of the response — not a second, manual copy of it maintained somewhere else.
Learn moreAlert Management
Group, classify, map, and route alerts with operational context, so a stream of raw notifications becomes a clear signal about the services that are actually affected.
Learn moreWho it's for
Built for the teams who keep production running.
Startups & Scale-ups
Start with uptime monitoring and grow into structured incident operations on one platform — with transparent pricing and fewer handoffs between tools.
See howSRE & DevOps
Model your services and their dependencies, attach monitors and escalation policies to them, and run a consistent response with the operational context already in place.
See howEngineering Leaders
Understand which services carry the most risk, how consistently incidents are handled, and where ownership is unclear — grounded in the operational record, not anecdotes.
See howSee it in context
The same incident, from detection to customer update.
- Monitor failure verified 14:02
payments-gateway failed 3/3 checks
- Incident opened · SEV-2 14:02
Routed to Payments team
- Paged on-call 14:03
A. Rivera acknowledged in 41s
- Status update posted 14:11
Payments component → Degraded
- Resolved 14:38
Root cause + follow-ups recorded
Investigating elevated payment latency
Posted 14:11 · from incident INC-1042
| Monitor | Type | Latency | Uptime |
|---|---|---|---|
| checkout-api Operational | API | 182 ms | 99.98% |
| www.example.com Operational | HTTP | 240 ms | 99.99% |
| payments-gateway Degraded | API | 910 ms | 99.71% |
| auth.example.com SSL Operational | SSL | — | 38 days |
| nightly-billing-job Down | Heartbeat | missed | 99.40% |
| api.example.com DNS Operational | DNS | 31 ms | 100% |
Product illustrations shown. Actual UI varies by plan and configuration.
Pricing
Start free. Grow into structured incident operations.
Free
For trying EverUptime and small production surfaces.
- Up to 5 monitors
- 1 status page
- 3 responders
- Email & community support
Team
PopularFor growing teams running a structured on-call.
- Up to 50 monitors
- On-call schedules & escalation
- 3 status pages
- 90-day history
Business
For scale-ups with many services and stakeholders.
- Up to 200 monitors
- Unlimited schedules
- Integrations & routing rules
- 1-year history
Enterprise
For organizations with security and scale requirements.
- Custom monitor & responder limits
- SSO / SAML & advanced RBAC
- Custom data retention
- Priority support & onboarding
FAQ
Frequently asked questions
What is EverUptime?
What makes EverUptime different from separate monitoring and paging tools?
What can EverUptime monitor?
Who is EverUptime for?
Is there a free plan?
Make the next incident easier to detect, own, and resolve.
Bring monitoring, service ownership, incident response, on-call escalation, and status communication into one connected workflow.
Free plan available · no credit card required