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Status pages

Keep customers informed without duplicating incident work.

Connect operational incidents to clear public communication, so a status update is part of the response — not a second, manual copy of it maintained somewhere else.

Create a status page Book a demo

Free plan available · no credit card required

  • Components
  • Incident updates
  • Maintenance
  • Subscribers
Example, Inc. Status Partial degradation
Website Operational
API Operational
Payments Degraded performance
Dashboard Operational

Investigating elevated payment latency

Posted 14:11 · from incident INC-1042

The problem

Customer communication is usually the first thing to fall behind.

When the status page is a separate system, updating it competes with resolving the incident — so it lags, drifts, or gets forgotten under pressure.
  • Status updates lag behind the real incident state
  • Customers open tickets because they cannot see what is happening
  • Communication is duplicated across the incident and the page

How it works

Communicate from the same incident you are resolving.

  1. Step 1

    Define components

    Model the services and areas customers care about on your status page.

  2. Step 2

    Post from the incident

    Publish updates tied to the operational incident as it develops.

  3. Step 3

    Show current state

    Reflect the health of each component clearly for anyone watching.

  4. Step 4

    Communicate maintenance

    Announce planned maintenance windows ahead of time.

What you get

Everything in status pages, in one place.

  • Status components

    Represent the services and areas customers depend on.

  • Incident updates

    Publish updates connected to the underlying incident, not a separate copy.

  • Scheduled maintenance

    Communicate planned work before it affects customers.

  • Clear current state

    Give stakeholders an at-a-glance view of what is and isn’t working.

  • Update history

    Keep a record of what was communicated and when.

  • Stakeholder updates

    Keep internal and external audiences informed from one place.

Example, Inc. Status Partial degradation
Website Operational
API Operational
Payments Degraded performance
Dashboard Operational

Investigating elevated payment latency

Posted 14:11 · from incident INC-1042

In the product

Built around the service, not a disconnected dashboard.

Connect operational incidents to clear public communication, so a status update is part of the response — not a second, manual copy of it maintained somewhere else.

Related capabilities

Incident Management

Coordinate severity, ownership, responders, impact, activity, and resolution in a single incident record — so the response has structure instead of a scramble across chat threads.

Explore

Service Catalog

A service connects its owners, dependencies, monitors, incidents, escalation policy, and reliability targets — so the operational context an incident needs is already in place before it begins.

Explore

On-Call & Escalations

Connect ownership, schedules, rotations, escalation policies, and acknowledgments so an incident reaches the right person — and escalates automatically when it is not acknowledged.

Explore

FAQ

Frequently asked questions

How do status pages stay in sync with incidents?
Updates are published from the operational incident you are already resolving, so the page reflects real state instead of a separate, hand-maintained copy.
Can I communicate planned maintenance?
Yes. Scheduled maintenance windows can be announced ahead of time so customers know what to expect.
Are private status pages available?
Status-page capabilities are evolving. Publish updates only through the capability that is available in your account; talk to us about private status pages for your rollout.

Make the next incident easier to detect, own, and resolve.

Bring status pages into one connected incident workflow with EverUptime.

Create a status page Book a demo

Free plan available · no credit card required