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For SRE & DevOps

Connect service health, ownership, paging, and response.

Model your services and their dependencies, attach monitors and escalation policies to them, and run a consistent response with the operational context already in place.

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The reality today

What this team is up against.

Reliability work is hard enough without the tooling getting in the way.
  • Monitoring, paging, and incidents each hold a different half of the truth
  • Ownership and dependencies live in people’s heads, not the system
  • Every incident starts by re-establishing context that already existed

What you get

Outcomes that matter to this team.

  • Service-centric model

    Owners, dependencies, monitors, and policy live on the service, not scattered across tools.

  • Ownership-based routing

    Incidents page the responder who owns the affected service, and escalate on silence.

  • One incident timeline

    Severity, responders, actions, and impact in a single chronological record.

  • Reliability posture

    Track SLA/SLO targets and maintenance windows against real services.

Capabilities this team relies on

Service Catalog

A service connects its owners, dependencies, monitors, incidents, escalation policy, and reliability targets — so the operational context an incident needs is already in place before it begins.

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Incident Management

Coordinate severity, ownership, responders, impact, activity, and resolution in a single incident record — so the response has structure instead of a scramble across chat threads.

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On-Call & Escalations

Connect ownership, schedules, rotations, escalation policies, and acknowledgments so an incident reaches the right person — and escalates automatically when it is not acknowledged.

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Alert Management

Group, classify, map, and route alerts with operational context, so a stream of raw notifications becomes a clear signal about the services that are actually affected.

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FAQ

Frequently asked questions

Can I model dependencies between services?
Yes. Services record what they depend on and what depends on them, so blast radius is understood before an incident rather than during it.
How does escalation work?
Each service carries an escalation policy. Incidents route to its on-call responder and escalate automatically to backups when not acknowledged.

Give your team one connected incident workflow.

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Free plan available · no credit card required